Store Policy

Boli Optics maintains a firm commitment to your privacy. For the security of your personal information, we utilize standard SSL encryption when accepting your credit card information during your online ordering process and all online orders are placed through a secure server.
We do not sell, rent or trade any customer information, and we use this information solely to process your order.
After your order is completed, your credit card number will be deleted from our store.

Return Policy

1) A 15 Day 100% total satisfaction is guaranteed. Boli Optics offers a 15-day money back guarantee on all the merchandise purchased from us. If you are not satisfied with what you have purchased, just e-mail or call us for an RMA# (Returned Merchandise Authorization Number). As long as we receive the returned merchandise in the satisfactory condition, we will refund your payment less insurance, shipping and handling fees right away.
2) Due to your improperly handling and usage within 15 days, instruments show marks, like scratches and dents, etc., 25% will be deducted from the refund.
3) Any product damaged by customers cannot be returned.
4) The returned merchandise may be accepted after the window of 15 days up to 30 days, but a 25% restocking fee will be deducted from the refund and the above listed terms and conditions are also applied.
5) The returned merchandise after 30 days is not accepted.

Warranty Policy

Boli Optics products are warranted against manufacturer’s defects in material and workmanship for followed different years from the original date of purchase:
Lifetime: Designated products (Reference to a particular product)
5-Year Warranty: microscopes except video and digital microscopes, microscope stands and optical components. Warranty does not cover lenses that have become inoperable due to dirt as a result of misuse or lack of maintenance.
1-Year Warranty: Video microscopes; Digital microscopes, electrical and electronic products including light sources, cameras, software, monitors and electronic components
Non-warranted items: Bulbs, batteries, fuses, cords, or add-on accessories such as mechanical specimen holders that are not built into the microscope stage as an integral part of original manufacture etc..

Third Party Links’ Policy

Boli Optics is not responsible for any claim and responsibilities for the quality, content, nature or reliability of web sites accessible by hyperlink from this Site, or web sites linking to this Site.